APA Citation

Fernandes, M. C. Q. (2022). Understanding Customer Retention and its Determinants: The case of OfficeLink.

Chicago Style Citation

Fernandes, Maria Catarina Queirós. Understanding Customer Retention and Its Determinants: The Case of OfficeLink. 2022.

MLA Citation

Fernandes, Maria Catarina Queirós. Understanding Customer Retention and Its Determinants: The Case of OfficeLink. 2022.

Note: citation formatting may not correspond 100% to that defined by the respective standard, to manage citations it is recommended to use the software Zotero , which allows the automatic upload of Oasisbr references.