Silva, R. M. M. C. d. (2019). Evaluating response strategies to deal with Negative Word-of-Mouth on Facebook pages of Telecommunications Operators in Portugal.
Chicago Style CitationSilva, Raquel Maria Martins Carneiro da. Evaluating Response Strategies to Deal With Negative Word-of-Mouth On Facebook Pages of Telecommunications Operators in Portugal. 2019.
MLA CitationSilva, Raquel Maria Martins Carneiro da. Evaluating Response Strategies to Deal With Negative Word-of-Mouth On Facebook Pages of Telecommunications Operators in Portugal. 2019.
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