APA Citation

Oliveira, P. B. d. (2019). Improving customer experience - Predictive Model of Billing Service Requests.

Chicago Style Citation

Oliveira, Pedro Barros de. Improving Customer Experience - Predictive Model of Billing Service Requests. 2019.

MLA Citation

Oliveira, Pedro Barros de. Improving Customer Experience - Predictive Model of Billing Service Requests. 2019.

Note: citation formatting may not correspond 100% to that defined by the respective standard, to manage citations it is recommended to use the software Zotero , which allows the automatic upload of Oasisbr references.