A strategic model and framework for intelligent process automation

Bibliographic Details
Main Author: Feio, Íris Cláudia Lebre
Publication Date: 2022
Format: Master thesis
Language: eng
Source: Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
Download full: http://hdl.handle.net/10362/142660
Summary: Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies Management
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spelling A strategic model and framework for intelligent process automationStrategic ModelDigital TransformationArtificial IntelligentIntelligent AutomationIntelligent Process AutomationDesign Science ResearchDissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies ManagementDigital Transformation has been growing within companies and impacting the economy and society. The main challenges are regarding people, knowledge, and motivation to change. Different companies can be at different levels of digital maturity, but to deal with Digital Transformation, they must align their Business and Information Technology Strategies. Operations are one of the nine Enterprise business dimensions where Digital Transformation can be significantly accelerated, and companies are already exploring several Technologies related to Artificial Intelligence to improve it. There are some studies about Robotic Process Automation, but Intelligent Process Automation is recent and consulting companies have been doing most of the research and selling it as a service and have economic interests. Helping companies going through Digital Transformation using Intelligent Process Automation, this study seeks to develop a strategic model that gives guidance regarding how to take benefit of Artificial Intelligence to automate their processes intelligently. The main research goal of this study is to build an Intelligent Process Automation Strategic Model that gives organizations a framework to follow, accelerating their digital transition and increasing competitiveness. Consequently, this study aims to contribute to the digital economy evolution and accelerate digital society growth.Santos, Vitor Manuel Pereira Duarte dosRUNFeio, Íris Cláudia Lebre2022-07-29T15:36:03Z2022-07-192022-07-19T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/142660TID:203045920enginfo:eu-repo/semantics/openAccessreponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiainstacron:RCAAP2024-12-09T01:34:37Zoai:run.unl.pt:10362/142660Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireinfo@rcaap.ptopendoar:https://opendoar.ac.uk/repository/71602025-05-28T17:34:41.422399Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiafalse
dc.title.none.fl_str_mv A strategic model and framework for intelligent process automation
title A strategic model and framework for intelligent process automation
spellingShingle A strategic model and framework for intelligent process automation
Feio, Íris Cláudia Lebre
Strategic Model
Digital Transformation
Artificial Intelligent
Intelligent Automation
Intelligent Process Automation
Design Science Research
title_short A strategic model and framework for intelligent process automation
title_full A strategic model and framework for intelligent process automation
title_fullStr A strategic model and framework for intelligent process automation
title_full_unstemmed A strategic model and framework for intelligent process automation
title_sort A strategic model and framework for intelligent process automation
author Feio, Íris Cláudia Lebre
author_facet Feio, Íris Cláudia Lebre
author_role author
dc.contributor.none.fl_str_mv Santos, Vitor Manuel Pereira Duarte dos
RUN
dc.contributor.author.fl_str_mv Feio, Íris Cláudia Lebre
dc.subject.por.fl_str_mv Strategic Model
Digital Transformation
Artificial Intelligent
Intelligent Automation
Intelligent Process Automation
Design Science Research
topic Strategic Model
Digital Transformation
Artificial Intelligent
Intelligent Automation
Intelligent Process Automation
Design Science Research
description Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies Management
publishDate 2022
dc.date.none.fl_str_mv 2022-07-29T15:36:03Z
2022-07-19
2022-07-19T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/142660
TID:203045920
url http://hdl.handle.net/10362/142660
identifier_str_mv TID:203045920
dc.language.iso.fl_str_mv eng
language eng
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron:RCAAP
instname_str FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron_str RCAAP
institution RCAAP
reponame_str Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
collection Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
repository.name.fl_str_mv Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
repository.mail.fl_str_mv info@rcaap.pt
_version_ 1833596807831093248

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