APA Citation

Sabino, B. P. (2021). How the R&S process in Webhelp’s Contact Centre impacts CSAs’ turnover intention: A business process outsourcing case study.

Chicago Style Citation

Sabino, Beatriz Prazeres. How the R&S Process in Webhelp’s Contact Centre Impacts CSAs’ Turnover Intention: A Business Process Outsourcing Case Study. 2021.

MLA Citation

Sabino, Beatriz Prazeres. How the R&S Process in Webhelp’s Contact Centre Impacts CSAs’ Turnover Intention: A Business Process Outsourcing Case Study. 2021.

Note: citation formatting may not correspond 100% to that defined by the respective standard, to manage citations it is recommended to use the software Zotero , which allows the automatic upload of Oasisbr references.