Global decision support for airport performance and efficiency assessment

Bibliographic Details
Main Author: Baltazar, Maria
Publication Date: 2018
Other Authors: Rosa, Tiago, Silva, Jorge
Format: Article
Language: eng
Source: Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
Download full: http://hdl.handle.net/10400.6/9443
Summary: Airport benchmarking depends on airport performance and efficiency indicators, and it is an important issue for business, operational management, regulatory agencies, airlines and passengers. Using the MACBETH (Measuring Attractiveness by a Categorical Based Evaluation Technique) approach, a hierarchical additive value model is constructed with criteria weights and value scales derived from expert's judgments (obtained by an online survey) and by comparison of different reference levels and profiles of performance. This model measures airport performance and efficiency and also peer benchmarks it within a set of direct competitors or self-benchmarks itself during a specified period. GDS (Global Decision Support) model outputs, integrated into a management system, allows the identification of deficiencies requiring urgent intervention and corrective measures for its continuous improvement.
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spelling Global decision support for airport performance and efficiency assessmentDecision supportAirport performance and efficiencyMACBETHAirport benchmarking depends on airport performance and efficiency indicators, and it is an important issue for business, operational management, regulatory agencies, airlines and passengers. Using the MACBETH (Measuring Attractiveness by a Categorical Based Evaluation Technique) approach, a hierarchical additive value model is constructed with criteria weights and value scales derived from expert's judgments (obtained by an online survey) and by comparison of different reference levels and profiles of performance. This model measures airport performance and efficiency and also peer benchmarks it within a set of direct competitors or self-benchmarks itself during a specified period. GDS (Global Decision Support) model outputs, integrated into a management system, allows the identification of deficiencies requiring urgent intervention and corrective measures for its continuous improvement.uBibliorumBaltazar, MariaRosa, TiagoSilva, Jorge2020-02-21T12:09:23Z20182018-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.6/9443eng10.1016/j.jairtraman.2018.04.009info:eu-repo/semantics/openAccessreponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiainstacron:RCAAP2025-03-11T15:15:34Zoai:ubibliorum.ubi.pt:10400.6/9443Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireinfo@rcaap.ptopendoar:https://opendoar.ac.uk/repository/71602025-05-29T01:24:50.125831Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiafalse
dc.title.none.fl_str_mv Global decision support for airport performance and efficiency assessment
title Global decision support for airport performance and efficiency assessment
spellingShingle Global decision support for airport performance and efficiency assessment
Baltazar, Maria
Decision support
Airport performance and efficiency
MACBETH
title_short Global decision support for airport performance and efficiency assessment
title_full Global decision support for airport performance and efficiency assessment
title_fullStr Global decision support for airport performance and efficiency assessment
title_full_unstemmed Global decision support for airport performance and efficiency assessment
title_sort Global decision support for airport performance and efficiency assessment
author Baltazar, Maria
author_facet Baltazar, Maria
Rosa, Tiago
Silva, Jorge
author_role author
author2 Rosa, Tiago
Silva, Jorge
author2_role author
author
dc.contributor.none.fl_str_mv uBibliorum
dc.contributor.author.fl_str_mv Baltazar, Maria
Rosa, Tiago
Silva, Jorge
dc.subject.por.fl_str_mv Decision support
Airport performance and efficiency
MACBETH
topic Decision support
Airport performance and efficiency
MACBETH
description Airport benchmarking depends on airport performance and efficiency indicators, and it is an important issue for business, operational management, regulatory agencies, airlines and passengers. Using the MACBETH (Measuring Attractiveness by a Categorical Based Evaluation Technique) approach, a hierarchical additive value model is constructed with criteria weights and value scales derived from expert's judgments (obtained by an online survey) and by comparison of different reference levels and profiles of performance. This model measures airport performance and efficiency and also peer benchmarks it within a set of direct competitors or self-benchmarks itself during a specified period. GDS (Global Decision Support) model outputs, integrated into a management system, allows the identification of deficiencies requiring urgent intervention and corrective measures for its continuous improvement.
publishDate 2018
dc.date.none.fl_str_mv 2018
2018-01-01T00:00:00Z
2020-02-21T12:09:23Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10400.6/9443
url http://hdl.handle.net/10400.6/9443
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 10.1016/j.jairtraman.2018.04.009
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron:RCAAP
instname_str FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron_str RCAAP
institution RCAAP
reponame_str Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
collection Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
repository.name.fl_str_mv Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
repository.mail.fl_str_mv info@rcaap.pt
_version_ 1833600968157036544

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