APA Citation

Veloso, C. M., Fernandes, P. O., & Magueta, D. (2017). Evaluation of customer satisfaction in hypermarkets: The impact of national culture and SERVQUAL dimensions.

Chicago Style Citation

Veloso, Cláudia M., Paula Odete Fernandes, and Daniel Magueta. Evaluation of Customer Satisfaction in Hypermarkets: The Impact of National Culture and SERVQUAL Dimensions. 2017.

MLA Citation

Veloso, Cláudia M., Paula Odete Fernandes, and Daniel Magueta. Evaluation of Customer Satisfaction in Hypermarkets: The Impact of National Culture and SERVQUAL Dimensions. 2017.

Note: citation formatting may not correspond 100% to that defined by the respective standard, to manage citations it is recommended to use the software Zotero , which allows the automatic upload of Oasisbr references.