Eren, E. (2013). Galp Energia´s customer care program: Improving the existing customer care program in order to increase customer satisfaction and loyalty in transitory stage of market liberalization.
Chicago Style CitationEren, Eser. Galp Energia´s Customer Care Program: Improving the Existing Customer Care Program in Order to Increase Customer Satisfaction and Loyalty in Transitory Stage of Market Liberalization. 2013.
MLA CitationEren, Eser. Galp Energia´s Customer Care Program: Improving the Existing Customer Care Program in Order to Increase Customer Satisfaction and Loyalty in Transitory Stage of Market Liberalization. 2013.
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