Operational excellence, organizational culture, and agility

Bibliographic Details
Main Author: Carvalho, André M.
Publication Date: 2023
Other Authors: Sampaio, Paulo, Rebentisch, Eric, McManus, Hugh, Carvalho, João Álvaro, Saraiva, Pedro
Format: Article
Language: eng
Source: Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
Download full: http://hdl.handle.net/10362/155685
Summary: © 2023 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group
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spelling Operational excellence, organizational culture, and agilitybridging the gap between quality and adaptabilityadaptabilityOperational excellenceorganizational agilityorganizational cultureBusiness, Management and Accounting(all)© 2023 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis GroupOperational Excellence (OpEx) is understood by the quest to continuously improve performance. While used by organizations worldwide, the capacity of OpEx programmes to make organizations successful in unstable business environments has been challenged. This article aims to answer the research question of what the nature of the relationship between OpEx and Organizational Agility truly is. The authors have previously proposed a theoretical framework supporting the link between Operational Excellence, Organizational Culture, and Organizational Agility. While built on a strong conceptual background, this framework lacked empirical validation. Following the conclusion of ten industrial case studies, this article provides a summary of the key findings obtained in each case and integrates them into an updated conceptual model. As key findings, this study shows how Operational Excellence enablers and cultural orientation have an important role in the development and scaling up of Organizational Agility capabilities, highlighting how different contexts may influence these dynamics. This article offers a better understanding of the balance needed to maintain high operational performance levels while dealing with change. It connects and upholds the importance of Organizational Agility and of the cultural paradigm in the management of Quality in technical and technological organizations.DEMI - Departamento de Engenharia Mecânica e IndustrialUniversidade NOVA de LisboaRUNCarvalho, André M.Sampaio, PauloRebentisch, EricMcManus, HughCarvalho, João ÁlvaroSaraiva, Pedro2023-07-21T22:21:07Z20232023-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/article31application/pdfhttp://hdl.handle.net/10362/155685eng1478-3363PURE: 66586304https://doi.org/10.1080/14783363.2023.2191844info:eu-repo/semantics/openAccessreponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiainstacron:RCAAP2024-05-22T18:13:18Zoai:run.unl.pt:10362/155685Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireinfo@rcaap.ptopendoar:https://opendoar.ac.uk/repository/71602025-05-28T17:43:48.669993Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiafalse
dc.title.none.fl_str_mv Operational excellence, organizational culture, and agility
bridging the gap between quality and adaptability
title Operational excellence, organizational culture, and agility
spellingShingle Operational excellence, organizational culture, and agility
Carvalho, André M.
adaptability
Operational excellence
organizational agility
organizational culture
Business, Management and Accounting(all)
title_short Operational excellence, organizational culture, and agility
title_full Operational excellence, organizational culture, and agility
title_fullStr Operational excellence, organizational culture, and agility
title_full_unstemmed Operational excellence, organizational culture, and agility
title_sort Operational excellence, organizational culture, and agility
author Carvalho, André M.
author_facet Carvalho, André M.
Sampaio, Paulo
Rebentisch, Eric
McManus, Hugh
Carvalho, João Álvaro
Saraiva, Pedro
author_role author
author2 Sampaio, Paulo
Rebentisch, Eric
McManus, Hugh
Carvalho, João Álvaro
Saraiva, Pedro
author2_role author
author
author
author
author
dc.contributor.none.fl_str_mv DEMI - Departamento de Engenharia Mecânica e Industrial
Universidade NOVA de Lisboa
RUN
dc.contributor.author.fl_str_mv Carvalho, André M.
Sampaio, Paulo
Rebentisch, Eric
McManus, Hugh
Carvalho, João Álvaro
Saraiva, Pedro
dc.subject.por.fl_str_mv adaptability
Operational excellence
organizational agility
organizational culture
Business, Management and Accounting(all)
topic adaptability
Operational excellence
organizational agility
organizational culture
Business, Management and Accounting(all)
description © 2023 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group
publishDate 2023
dc.date.none.fl_str_mv 2023-07-21T22:21:07Z
2023
2023-01-01T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/155685
url http://hdl.handle.net/10362/155685
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 1478-3363
PURE: 66586304
https://doi.org/10.1080/14783363.2023.2191844
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv 31
application/pdf
dc.source.none.fl_str_mv reponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
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instname_str FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
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reponame_str Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
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repository.name.fl_str_mv Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
repository.mail.fl_str_mv info@rcaap.pt
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