APA Citation

Pinto, P. F. d. S. A. (2021). Understanding Customer Churn and its Mitigation: The Case of NOS Comunicações SA.

Chicago Style Citation

Pinto, Patrícia Farias da Silva Alves. Understanding Customer Churn and Its Mitigation: The Case of NOS Comunicações SA. 2021.

MLA Citation

Pinto, Patrícia Farias da Silva Alves. Understanding Customer Churn and Its Mitigation: The Case of NOS Comunicações SA. 2021.

Note: citation formatting may not correspond 100% to that defined by the respective standard, to manage citations it is recommended to use the software Zotero , which allows the automatic upload of Oasisbr references.