APA Citation

Pedron, C. D., Picoto, W. N., Colaco, M., & Araújo, C. C. (2018). CRM System: The Role of Dynamic Capabilities in creating Innovation Capability.

Chicago Style Citation

Pedron, Cristiane Drebes, Winnie Ng Picoto, Miguel Colaco, and Cintia Cristina Araújo. CRM System: The Role of Dynamic Capabilities in Creating Innovation Capability. 2018.

MLA Citation

Pedron, Cristiane Drebes, Winnie Ng Picoto, Miguel Colaco, and Cintia Cristina Araújo. CRM System: The Role of Dynamic Capabilities in Creating Innovation Capability. 2018.

Note: citation formatting may not correspond 100% to that defined by the respective standard, to manage citations it is recommended to use the software Zotero , which allows the automatic upload of Oasisbr references.