Lima,Josiane Palma, Inácio,Patrícia Pereira Arantes, & Leal,Fabiano. (2019). Service levels of highway toll plazas: The influence of factors on manual customer service.
Chicago Style CitationLima,Josiane Palma, Inácio,Patrícia Pereira Arantes, and Leal,Fabiano. Service Levels of Highway Toll Plazas: The Influence of Factors On Manual Customer Service. 2019.
MLA CitationLima,Josiane Palma, Inácio,Patrícia Pereira Arantes, and Leal,Fabiano. Service Levels of Highway Toll Plazas: The Influence of Factors On Manual Customer Service. 2019.
Note: citation formatting may not correspond 100% to that defined by the respective standard, to manage citations it is recommended to use the software Zotero
, which allows the automatic upload of Oasisbr references.